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Letter on behalf of the Treasurer

Posted By Samuel On In Samuel's Artwork | Comments Disabled

You may recall that in May, just after the federal budget, I sent an email to the office of treasurer [1] Peter Costello. Well I’m please to be able to announce that on Thursday August 3, I received a lovely reply in the post.

The letter reads:

Dear Mr Gordon-Stewart

Thank you for your email of 10 May 2006 to the Treasurer.

The Treasurer has asked me to thank you for your kind words of support and encouragement and to tell you that they are appreciated and for taking the time to write.

Your sincerely

David Gazard
Senior Advisor

There is also a handwritten section which I have had trouble deciphering. Here is a picture of the letter (I have blotted out my address):

Letter from David Gazard, senior advisor to Peter Costello [2]

Despite the date on the letter being “27 Jul 2006”, the letter appears to have gone throught th post on the 2nd of August, as shown by the envelope (again, address blotted out).
Envelope containing the letter from David Gazard, senior advisor to Peter Costello [3]

I’ll just zoom in on the postmark imprinted by the post office equipment…the date is partially obscured by the “Postage Paid Australia” mark
The date on the envelope containing the Letter from David Gazard, senior advisor to Peter Costello [4]

So the letter arrived the day after postage, which is excellent. As was the surprise I got when I saw an evelope addressed to me from “Treasurer Canberra”, and the subsequent joy of reading the letter.

Samuel

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Comments Disabled To "Letter on behalf of the Treasurer"

#1 Comment By Ed On August 14, 2006 @ 9:09 am

Samuel, it seems to be: “Thanks for the supportive comments. Gladdened everyone’s hearts in here!”

#2 Comment By CrazyMary On August 14, 2006 @ 12:57 pm

Lovely to get a handwritten addition. I find it interesting that you blot out your home address when it is easily available on whitepages, Samuel.

#3 Comment By Adam 1.0 On August 14, 2006 @ 3:03 pm

Did you tell him to knife Howard and take over already?

#4 Comment By Samuel On August 14, 2006 @ 11:48 pm

Thanks for that Ed!

CrazyMary, very good point, except that the White Pages has my address wrong…and no amount of phone calls have been able to rectify it, so they can continue their sillyness.

You would think that, with the White Pages being produced by Sensis, a department of Telstra, they could get the address from Telstra Billing…but nooo…\\\”Improving the customer experience\\\” my foot.

From the linked page:

It\\\’s a pretty simple formula with four overarching principles:

* Do it once,
* Do it right for the customer,
* Do it in an integrated way, and
* Do it at the lowest unit cost.

They got the first point right…they did it once and aren\’t going to change a thing…we can put a line through the 2nd…the third can get a line through it as well…and somehow I doubt the replication of addresses makes the fourth point work either…one out of four, no wonder the shares went down again.

#5 Comment By Samuel On August 14, 2006 @ 11:50 pm

Adam, see [1] for what I wrote to Mr. Costello

#6 Comment By CrazyMary On August 15, 2006 @ 12:28 pm

That sounds rather similar to my experience, Samuel. For twenty-plus years my parents have had the same listing in the whitepages until one magical day, for no reason at all, Sensis decided to “correct” the spelling of their surname.

Several years later and after phonecalls to no avail, they remain the “Mayhems”. Hmmm.