June 29th, 2007 at 12:24pm
Originally posted on June 16th, 2007 at 10:42am. Updated June 29
Update: I don’t usually promote updated posts back to the top of the blog’s home page, but this one is an important update. Since posting this I have received, and continue to receive, emails and comments from people who have been called by the number listed below. The vast majority of these reports indicate that the caller is not saying anything to them, and just producing menacing calls. One person has informed me that the numbers they have received calls on are listed on the federal government’s Do Not Call register, which means the caller is breaking the Do Not Call law and could face a hefty fine. Whoever it is that is calling, they appear to pretend to be from Telstra on some occasions, and not on others. I no longer believe this is Telstra, but I find their lack of response to my letter suspicious.
I will send Telstra one more letter before taking this issue up with the Australian Communications and Media Authority (ACMA) who oversee the Do Not Call register.
In the meantime, anybody who has received a call from the number listed below is more than welcome to leave a comment or send me an email to report it. I want to make sure this gets dealt with harshly by the authorities, and the more reports I receive (I can keep your details anonymous if you desire) the more chance we have of this.
End Update. Original Post follows
My mobile phone rang at about 10am today:
Caller: Hello, it’s Matt from Telstra here, how are you today sir?
I knew where this conversation was headed…but I wanted to see if the script had changed.
Me: I’m good, how are you?
Matt from Telstra: I’m good, (puts on his best over-excited sales pitch voice) but I’m about to make you a whole lot better because I’m going to (even more excited now) give you a new mobile phone.
I thought that, with the hyped up hot air he had just given me, the best thing to do would be to stick a really big pin in his balloon before he floated away.
Me: This is third time, I have asked to be removed from this list
Matt from Telstra (still somewhere between Earth and cloud nine): OK then, I’ll remove you from the list…just for you sir.
Me: Thank you.
I then waited, expecting to here a “goodbye” or something similar, but all I got was silence, and then he hung up.
As I said to Matt, this is the third time I’ve been called by Telstra to offer me a phone. I was a bit annoyed the second time because I had asked to be removed from the list previously, but this time it is beyond a joke. Telstra will be getting a letter posted to them from me on Monday.
In the meantime, anybody who receives a call from Matt (strangely the caller ID wasn’t blocked) on 02 9374 6300, could you ask him to ensure that Samuel’s mobile number has been removed from the list…and make sure he uses the words “good bye”?
Entry Filed under: Samuel's Editorials