October 2nd, 2005 at 09:54pm
I noticed a curious article in the City Ads today (I’m well aware of it’s real name being City News…but it is an advertorial-a-thon). It was regarding so called “exit interviews” where an employee who leaves a business can be interviewed by a third party to find out what problems may exist in the business they have left.
Naturally, as with all the paid articles in City Ads it contained a final paragraph with company contact details, but the reason I find this interesting is that a former City Ads employee once told me about the reasons City Ads have a high staff turnover, including an advertisers over staff mentatilty in management.
This prompts an interesting question, with such a high turnover, do City Ads use “exit Interviews”, and if so, did they get a reduction in fees for running this advertorial?
For those who are interested, it is on page 12 in the top right of the page and mirrored below for future reference.
The Importance Of Exit Interviews
Why is it that so many strong organisations continue to lose excellent employees? Organisations are facing unbudgeted expenses of hundreds of thousands of dollars by ignoring the costs involved in employee turnover.
But how can organisations discover the real problems causing high employee turnover? Simple as it sounds, the answer is to conduct an exit interview and record, analyse and action the information that’s revealed.
Exit interviews are structured discussions, preferably conducted by a third party, designed to uncover what is happening in organisation of which management is often unaware.
The information unearthed in an exit interview – if conducted correctly – can be used to improve employee retention/reduce employee turnover, with both immediate and long-term positive effects for the company.
Drake Canberra is holding a “Keeping the Best” business lunch from 12pm-2pm on Friday, October 14th at the Crowne Plaza, Binara Street. The briefing is tailored especially for business and government, line and HR managers with employment and employee retention responsibility. Delegates will learn why people stay, why they go and how you can keep your good people through the implementation of practical retention tactics including exit interviews and regular employee surveys.
The presenter, Stephanie Dinnell is Drake International’s Employee Retention Specialist who is speaking around Australia on this topic. She is an engaging presenter and is renowned for her informative and interactive sessions.
To find out more or book your place, call Catherine O’Malley on 1300 362 262 or email firstname.lastname@example.org
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